Features
Voice wholesale operations follow a predictable rhythm — you need to know how yesterday closed before you start today, you need a clear picture of your customer and supplier economics as the week develops, and when something specific looks wrong you need access to the actual call records rather than a filtered summary. Telecom Intelligence is built around that sequence of decisions rather than around generic dashboard categories, which is why the information relevant to each moment in the week is already there when you need it.
Daily
The overview puts yesterday's operational picture on a single screen: total attempts, ASR with threshold colouring, active customers, and failed calls broken down by SIP response code across the full day. The hourly traffic chart shows exactly when your peak fell and what was driving failures at each hour, with supplier attribution for every error category — so if a specific carrier was responsible for a disproportionate share of failures on a particular shift you can see it immediately rather than waiting for a customer to tell you about it.
Revenue, cost, gross margin, and margin percentage for the prior day, compared automatically to the same day last week so you can see immediately whether performance is tracking in the right direction. Billed minutes, call count, and your top revenue destinations and customers are in the same view. At the bottom, a margin alert list flags every route — by specific carrier combination — that is running at negative or critically low margins with the daily loss amount shown, so you know which conversations need to happen before those losses accumulate.
Weekly
Revenue, gross margin, and traffic volume for every active customer this week, ranked by revenue and compared to the prior week so you can see at a glance where growth and decline are occurring across your portfolio. Concentration risk — the share of your total revenue held by the top three customers — is shown with a trend direction, because knowing whether your dependency on your largest accounts is increasing or shrinking is relevant context for every commercial conversation you have. Any customer whose volume has dropped 15% or more against the same period last week surfaces automatically as a churn risk, giving you time to act before the traffic moves.
Cost per minute is the rate card number; effective cost per minute is what you actually pay once failed attempts are accounted for, and if a carrier is failing 30% of your calls the gap between the two figures is significant enough to change how you think about that relationship. Every supplier is ranked by total cost with ASR and effective cost per minute alongside, quality alerts surface any vendor whose performance has dropped below acceptable thresholds, and the cost distribution view shows how concentrated your spend is across your carrier base — context that matters when a single vendor relationship is due for renegotiation.
Revenue, margin percentage, and minutes for each destination, compared week over week so that shifts in your most important markets are visible before the month closes and the numbers become immovable. Margin alerts classify destinations as negative, declining, or low — with the revenue at stake shown alongside each alert so the financial significance is clear. Revenue concentration for the top five destinations shows how exposed you are if pricing changes on the markets you depend on most, which is useful context to have before a supplier makes that move.
On demand
When a customer reports a quality issue or you see unusual ASR on a specific route, Live View gives you direct access to the underlying CDR data without needing a separate BI tool or a query. The Traffic Flow preset aggregates calls by route and shows Revenue, Cost, Profit, ASR, ACD, NER, and Post-Dial Delay per carrier pair so the commercial picture of any route is in front of you in seconds; switch to Technical Investigation for the SIP and RTP detail of individual calls when the issue needs to go deeper. Column filters by response code, call duration, or quality criteria let you narrow the dataset down to exactly what you need to see.
Across all views
The assistant lives inside the dashboard and you do not leave the analysis you are working in to use it. Select any figure or label and ask about it directly; the context travels with the question, so you are not explaining the data, just asking the question. Ask why a specific destination's margin has been declining over consecutive weeks, or what typically causes a sudden ASR drop on a particular carrier — it is not a reporting engine, it is a thinking partner for the moments when the data tells you something is happening but does not explain why.
We're working with a small group of telecom operators to shape the future of operational intelligence. Early partners get founder-level access at a fraction of future pricing.
Beta launching Spring 2026